Billing settings decide what customer details checkout collects. Payment records and receipts live with Stripe.
Go to Shop, then Shop Configuration, open the Billing tab, switch on Enable Billing and click Save Billing Settings.
Checkout then shows a Billing Information form. The customer fills in first and last name, email, phone, address, city, state, ZIP code and country before they can pay.
Keep Billing on when Stripe is your checkout provider. The billing email is what checkout passes to Stripe as the customer's email, and with Billing off Stripe receives a placeholder instead.
Once a customer pays, you can read what they entered on the order.
The order's Billing Info tab shows the billing name, address and contact details.
The Client Info tab shows the customer's name, email and phone.
Stripe also asks for a billing address on its own checkout page.
The User Tracking tab in Shop Configuration gives tags to customers at two moments. The tags are the ones you manage under Users and leads, then Tags.
Tags on Billing Session Created
Given when a customer starts a checkout with billing details.
Tags on Order Paid
Given after the customer pays. If no account uses their email yet, a lead is created for it.
Click Save User Tracking Settings. You can use these tags to send follow-up messages or to restrict pages.
XFORG does not create invoices for shop orders. Each order's Payment Info tab shows the subtotal, shipping, discount, tax and total, and the payment itself is recorded in your Stripe dashboard.
For subscriptions, Stripe bills each period. Subscribers reach Stripe's billing portal from the Manage button of the subscription element on your page.
